Shipping policy

Shipping Policy

Last Updated: February 2026

Thank you for shopping with GIMPETS.

Order Processing

  • All orders are processed within 1–2 business days (Monday–Friday).

  • Orders placed on weekends or holidays will be processed the next business day.

  • Once your order ships, you will receive a confirmation email with tracking information.

Free Shipping (United States)

We proudly offer FREE standard shipping on all U.S. orders.

Estimated delivery time:

  • 3–5 business days after your order has been processed.

Delivery times may vary slightly depending on your location and carrier conditions.

Order Tracking

After your order has been shipped, you will receive a tracking number via email.
Please allow up to 24 hours for tracking updates to appear.

Shipping Address Accuracy

Please ensure your shipping address is correct before placing your order.
GIMPETS is not responsible for delays or lost packages due to incorrect addresses.

If you need to make a change, contact us immediately at:
support@gimpets.com

Delays

While we work hard to ensure timely delivery, shipping delays may occur due to:

  • Weather conditions

  • Carrier delays

  • High seasonal demand

  • Unexpected logistical disruptions

We appreciate your patience and understanding.

Lost or Damaged Packages

If your order arrives damaged or you believe it has been lost, please contact us within 7 days of delivery.

Include:

  • Your order number

  • Photos (if applicable)

We will resolve the issue as quickly as possible.

Questions?

For any shipping-related questions, please contact us at:
support@gimpets.com